Payment Options

Lisa’s Creative Designs accepts Visa, MasterCard and Paypal.

Shipping

All shipping costs will be paid by the purchaser unless otherwise noted. Shipping is calculated by weight and distance. Over charges in shipping will be refunded when order ships. All domestic UPS packages are insured up to $100 automatically. All other domestic orders will be insured for the purchase price. International orders MUST choose USPS Priority mail in order for your purchase to be insured against loss or damage during transit. Lisa’s is not responsible for packages lost or damaged during transit. If there is a problem with your order please contact me IMMEDIATELY so I can file a claim. Photos of the damaged item and it’s original packaging are required to file a claim. Refunds will be sent once claim is approved. Most orders will be shipped via USPS Priority Mail, Parcel Post, or UPS Ground Tuesday thru Saturday. Please allow 7-14 days for large and custom orders.

INTERNATIONAL SHIPPING We do ship worldwide. However our intergrated shipping calculator does not always calculate all orders outside of the US and purchases may be subject to additional shipping charges. I will send you an updated or separate invoice for shipping charges if this is the case.

Returns

I strive to accurately describe each item for sale and its the responsibility of the buyer to read and take note of these descriptions, measurements and photos. Many items are vintage and should be expected to show some age and wear. Handmade items are one of a kind creations and designs may vary as each one is unique. Custom Orders and Personalized items are not returnable.

If you are unhappy with an item received please contact us promptly by email at Lisa@LisasCreativeDesigns.com

Returns must be made within 7 days of delivery. I will refund the order amount less shipping charges upon receiving returned merchandise in original condition and in original packing and box . All shipping costs are the responsibility of the purchaser. If item is returned, you must purchase insurance. **We cannot refund your purchase if item is damaged and not insured**

Privacy

I respect the privacy of my customers and do not share any of your personal information with anyone.

Custom Orders

If Custom Ordering or requesting something to be personalized please include your detailed requests including color, size, Names (if item is personalized) etc. in the “Comments” box when checking out. Or you can email me the info at Lisa@LisasCreativeDesigns.com